Import Contacts from CSV File on Your Computer

Overview

You might need the CSV import feature to simplify handling large data. This allows you to add multiple contacts to a group at once without manually entering each contact on your device. This feature enables you to conveniently work with necessary files on your computer without transferring them to your mobile device for import.

Note: Contacts imported or added manually in Reach will not affect your device's contact list.

1. Prepare CSV File

Prepare a CSV file for import. To learn how to do this and what data format the file should contain, read Prepare CSV File For Importing Contacts And Groups.

2. Ensure you are in the Group

Select the group you want to work with.

3. Access the Dropdown Menu

Locate the button at the bottom left. Tapping this button will reveal a dropdown menu.

4. Import CSV from PC/Mac

Select 'Import CSV from PC/Mac' from the dropdown menu.

After choosing this option, a page will open displaying a code and instructions for importing the CSV file from your PC.

5. Proceed with the steps on a PC/MAC

Visit the webpage https://reachtheapp.com/csv and enter there the code displayed on your device.

Choose the CSV file containing the desired contacts.

Click the 'Upload' button.

6. Return to Your Device to Finish Import

Tap the 'Import CSV' button to complete the process.

A page will appear where you can set preferences for all the contacts you're adding. It includes selecting a default communication method and choosing whether to use phone numbers or email addresses for sending messages. And also setting up the translation of messages into the selected language upon sending.

Tap the 'Done' button to finish the importing process.