Edit Contact

Overview

The Edit Contact page appears when you add a new contact to a group or edit an existing one by tapping on it. This page is split into five parts.

1. Contact Info

The Contact Info consists of the following fields, which you can change:

First Name: The first name of the contact person.

Last Name: The last name of the contact person.

Nickname: An optional field that can include an alias or a commonly used name for the contact person.

Relationship: This is a flexible field that can contain any relevant information about the relationship with the contact. It could include details like “Dear”, “Sister”, ”Colleague," "Friend," "Service Provider," etc. This field can be used for message personalization.

contact_info

2. Send To

The Send To section is designed to define the preferred method for sending messages to the contact. It has two fields: Send Via and Phone/Email.

Send Via. This field lets you choose your preferred communication method from a dropdown menu, with the default option "Default (Text/Email)".

  • Default (Text/Email). When this option is set Reach automatically determines the method to send a message based on the contact's available information in the Phone/Email field. If the Phone option is selected in the Phone/Email field, Reach defaults to sending a Text Message (iMessage / SMS / MMS). If the Email option is selected, Reach defaults to sending an Email.
  • Other options. In the Send Via field options like iMessage, Google Voice, WhatsApp, or WhatsApp Business directly determine the method of communication in Reach.
send_via

Phone/Email. You can change the parameter of this field in the dropdown menu, by selecting either phone or email if available for the contact or setting a custom address, such as phone or email.

custom_address

3. Settings

Position Field. It is used to redefine the display order of contacts within a group. By adjusting the position, you can prioritize or organize contacts according to your preferences or needs, making navigation and interaction more efficient.

Translation Field. With this feature, you can specify a language for messages to be auto-translated into upon sending to a contact.

position

4. Templates

The Templates section serves as a flexible resource for creating customized messages for various purposes. When you define templates on the contact's edit page, they appear in a dropdown menu during message composition, enabling their insertion into messages.

add_template_button

The Personalize Messages with Templates article demonstrates how templates can be used to customize messages, making each communication feel more personal and relevant to the recipient.

5. Remove Contact from Group

At the bottom of the contact editing page, you can find the button Remove Contact from Group. You can remove a contact from a group by clicking this button.

remove_contacts

The deletion will not affect your Phone Contacts or other groups within the Reach app.